Level 3 Strategic Technician

At 

, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 3 Strategic Technician to join their team onsite in Hillsboro, OR and provide end-user support.

Duties and Responsibilities:

• Installing and configuring OS on client systems

• Migrating client data to new systems

• Picking up surplus equipment from users

• Preparing old equipment for re-dispositioning and e-waste handling

• Processing and testing failed systems returned from clients

• Ensuring all client inventory assets are stored and distributed in a clean and professional manner

• May be required to perform client or interdepartmental deliveries

• Daily and quarterly preventative maintenance checks in the conference room environment

• Daily updates in the database of record, both online and offline

• Monitoring of online queues to assist customers with break / fix and meeting support requests

• Assisting with large deployment or renovation projects

• Help transport hardware from lab to lab

• Help deploy new tool PC's

• Help disposition old hardware

• Help audit machine hostnames, serial numbers, network to drop information

• Help update asset records, fix, and maintain inventory

• Help clean up old lab and storage spaces

• Help sort re-use parts for stock

• Help monitor the queue for the "Acronis backup failure tickets” and re-run the manual backups and apply standard fix if they continue to fail

• Putting OS on non-IT supported systems

• Break / fix support of software / hardware issues

• Managing and updating ISMP

 
Skills and Qualifications:

• Minimum 3+ years of technical experience desired

• Must be able to work independently

• Must be flexible

• Must be able to lift 35 lbs. solo

• May be required to walk / sit / stand / crawl / kneel for extended periods

• Must have excellent customer service skills and excellent written / verbal communication skills

• Requires knowledge of Microsoft Office Suite (Outlook, Excel, and Word primarily), Windows 8 and Windows 10

• Technical certifications a plus

 
 
Wage Range:
The rate for this position is between $18.75 - $24 per hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 
 
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
 

™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.  For more information, visit .