Senior Manager, Cloud Infrastructure and Operations

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the

team.

Our client has a brand new opportunity for a dynamic and experienced Senior Manager, Cloud Infrastructure and Operations to lead their critical cloud and IT operations team onsite in Andover, MA. This role requires a strong leader who can help scale operations to meet the demands of a high-growth business.

Duties and Responsibilities:

• Lead and manage the 24x7 Service Desk team, ensuring continuous support and response to infrastructure and cloud-related issues

• Foster a culture of collaboration, innovation, and excellence within the team

• Provide mentorship and guidance to team members, helping them develop and excel in their roles

• Oversee the design, implementation, and maintenance of infrastructure, ensuring scalability, reliability, and security

• Manage the company's cloud operations, optimizing performance and cost-efficiency

• Proactively identify and resolve infrastructure and cloud-related issues to minimize downtime and service disruptions

• Ensure a seamless digital experience for both internal and external stakeholders by monitoring and enhancing the performance of digital systems and services

• Manage desktop support to meet the needs of the growing workforce, guaranteeing their technological tools are fully functional

• Lead the procurement process for technology resources, ensuring cost-effectiveness and timely acquisition of necessary hardware and software

• Develop and implement change control processes to assess, prioritize, and manage modifications to client infrastructure and cloud environment

• Collaborate with other departments to align infrastructure and cloud operations with the company's growth objectives

• Plan and execute strategies for scaling infrastructure and cloud resources as the business expands

 
Skills and Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, or Business Administration)

• Proven experience in a leadership role within infrastructure and cloud operations

• Strong technical background with a deep understanding of cloud technologies, networking, and IT infrastructure

• Excellent project management and problem-solving skills

• Exceptional communication and interpersonal skills

• Experience in the healthcare or life sciences industry is a plus

• Ability to work onsite most days to ensure effective collaboration and support for the team
   

 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
 
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