Level 2 Technician

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We are currently in search of a Level 2 Technician to join us in a corporate environment located onsite in Chandler, AZ with one of our largest and most well-known customers. This role will have frequent interaction with clients in person and also via phone, email and IM.

Duties and Responsibilities:

• Performing inter department deliveries using company van

• Picking up surplus equipment from users

• Preparing old equipment for re-dispositioning and e-waste handling

• Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment

• Ensuring all client inventory assets are stored and distributed in a clean and professional manner

• Sending emails to clients for asset collection 

• Pulling new orders that come in on Service manager (ticketing system)

• Updating the client ticketing system and database

• Scrapping e-waste 

• Testing and cleaning laptops 

• Taking out trash / metal bins

• May assist with asset inventory audits

• Managing inventory counts and updating the peripheral tool daily

• Load balancing equipment to different Client and non-Client sites

 
Skills and Qualifications:

• Minimum 1+ years of technical experience desired

• Must be able to lift up to 35 lbs. solo

• Must have valid DL to drive company van

• Previous shipping experience is preferred

• Steel toed shoes are required for safety areas 

• May be required to walk / sit / stand / crawl / kneel for extended periods

• Must have excellent customer service skills and excellent written / verbal communication skills 

• Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily)

• Technical certifications a plus

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .