Level 1 Support Technician

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the

team.

Our client is currently seeking a qualified Level 1 Support Technician to join their team onsite in Ridgefield Park, NJ and provide end-user support. Fluency in Korean language is preferred (not required).

Duties and Responsibilities:

• Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required

• Stage and build systems

• Complete special projects as requested

• Follow Asset Management policy and procedure

 
Skills and Qualifications:

• Good communication skills

• Good analytic / troubleshooting skills

• Strong working knowledge of MS Windows Operating Systems

• Working knowledge of MS Office and basic business applications

• iOS and Android working knowledge

• Good customer support skills

• Basic knowledge of networks, telecom, and computing

• Walk-up and remote support service experience

 
 
 
$26.00 - $27.00 per hour

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .