Level 1 Support Technician

has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client is currently seeking an up and coming IT professional to work in a fast-paced team environment as a Level 1 Support Technician. You will join their team onsite in Plano, TX and provide end-user support. Top Candidates will have technical and customer service skills as well as strong commitment, follow-through, and reliability.
 
Duties and Responsibilities:

• Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required

• Image and configure systems

• Complete special projects as requested

• Follow Asset Management policy and procedure

 
Skills and Qualifications:

• Strong working knowledge of MS Windows Operating Systems

• Working knowledge of MS Office and basic business applications

• Basic knowledge of networks, telecom, and computing

• Walk-up and remote support service experience

• iOS and Android working knowledge

• Good communication skills

• Good analytic / troubleshooting skills

• Good customer support skills 

 
 
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
 
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