Level 4 Technical

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Our client has a new opportunity for a qualified Level 4 Technical to join their team onsite in Chandler, AZ and handle requests for support of software / hardware that is not supported by the regular IT support group. This resource must have excellent communication skills, as frequent interactions with clients in person, phone, email, or IM is required.

Duties and Responsibilities:

• Perform client and server OS installation, configuration, and troubleshooting

• Provide advanced break / fix support of software / hardware issues for clients

• Manage and update tickets via the client's ticketing database

• Flexibility required and the willingness to change directions within an hour, sometimes less

 
Skills and Qualifications:

• Minimum 3 to 5+ years of technical experience desired

• Windows / Linux imaging exprience
• Advanced Windows OS troubleshooting knowledge

• Advanced server imaging with troubleshooting knowledge

• Advanced Linux OS troubleshooting knowledge

• Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows 7, 8, and 10

• Must be able to lift up to 35 lbs. solo

• May be required to walk / sit / stand / crawl / kneel for extended periods

• Must have excellent customer service skills and excellent written / verbal communication skills

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .