WE’RE SENDING YOU TO AN EXTERNAL SITE TO APPLY
Please verify the following information to apply to this job
PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Level 2 Support Technician:
-
Employment Type:
Full-Time
-
Experience:
Not Specified
-
Education:
Not Specified
-
Travel:
Not Specified
-
Manage Others:
Not Specified
-
Location:
Dallas, TX (Onsite)
Do you meet the requirements for this job?
Level 2 Support Technician
At
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join !We are currently seeking a qualified Level 2 Support Technician to join our client's team onsite in Dallas, TX. This will be a part time position.
This technician will work supporting a leading power management company and should have experience in a manufacturing / warehouse environment, experience with Windows 10 and 11, ticketing system experience, understanding of networking / wireless access points, as well as impeccable communication and interpersonal skills. Work schedule will be three 8 hour days per week, starting at 6AM, and must be willing to work some after-hours, weekends, and on-call.
Duties and Responsibilities:
-
Deliver a deskside service to the client for support on laptop / desktop related hardware / software break fix incidents
-
Deploy, configure, and support mobile devices, Zebra printers, RF Scanners, and standard productivity software, for internal users at the site
-
Provide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacements
-
Provide support for the PC grade UPS (Uninterruptable Power Supply)
-
Provide "Smart Hands” support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT team
-
Assist client's IT team with network and infrastructure initiatives, including hardware and systems administration
-
Participate in the meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery related activities at the site
-
Take appropriate action in the event of non-compliance with security requirements as guided by the client IT support teams
-
Asset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by client
-
CCNA certification is a plus
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
#INDEXL