Technical Writer

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Our client is currently seeking a qualified Technical Writer to join their team onsite in New York, NY. This is a Contract position slated to go 1-year with possibility of extension.

Duties and Responsibilities:

• Review technical documents and playbooks for the Infrastructure Engineering org, Service Operations, and Market Operations
• Develop templates and assist in managing document libraries
• Write new technical and non-technical procedures and guidelines
• Attend meetings with internal teams and vendors to document / capture content to develop scope
• Work with maintaining and updating confluence site
• Write, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and / or manuals for a wide range of uses
• Collaborate with programmers, engineers, and / or product management during design phase to gain an understanding of the product
• Analyze requirements of project to determine types of publications needed
• Ensure accuracy and completeness of technical documentation
• Monitor feedback and update documentation accordingly

Skills and Qualifications:

• BA / BS degree in English, Communications, Business, or a relevant field
• Minimum 5 to 7+ years of experience in technical writing with AWS services or similar role working in a corporate enterprise environment
• MUST have experience with confluence
• Adept research skills to fill in knowledge gaps, clarify ambiguities, and fact-check information
• Creative background preferred
• Effective written and verbal communication skills
• Must be able to communicate on a technical level and be articulate
• Fluency in technical software and high-tech learning (SaaS software and hardware)
• Experienced adapting to fast changing requirements
• Must be able to drive content architecture and its evolution
• Collaboration skills
• Data gathering and analysis skills
• Planning and prioritization skills
• Researching skills
• Must have strong attention to detail
• Analytical skills
• Proficiency in MS Office

Wage Range:  
The hourly rate for this position is between $37.50 - $56.10 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
 
™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.  For more information, visit .