Tier 2 Video Technician

At 

, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Tier 2 Video Technician to join their team onsite in Seattle, WA and provide end-user support.


Duties and Responsibilities:
 

• Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
• Respond quickly to incidents and assist in person
• Perform video conferencing hardware and systems repair and build
• Open, manage, and close / escalate incidents in ServiceNow
• Monitor incident and preventative maintenance queue
• Drive systems uptime
• Continuously improve, train, and shadow

 Skills and Qualifications:
 

• Minimum 2+ years of IT experience
• Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
• Must be reliable and punctual
• Must be a team player
• Must be able to follow directions and be dependable
• Great verbal and written communication skills
• Must be mechanically inclined
• Must be able to lift up to 60lbs and travel the building on foot
• Will be working with basic set of tools

Wage Range:  

The hourly rate for this position is between $22.00 - $32.00 per hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 
 
Benefits:
 
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
 
 
 
™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.  For more information, visit .