Level 3 Strategic Technician

has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

We are currently seeking a talented Level 3 Strategic Technician to join our client’s team onsite in Chandler, AZ.

Duties and Responsibilities:

• Installing and configuring OS on client systems

• Migrating client data to new systems

• Picking up surplus equipment from users

• Preparing old equipment for re-dispositioning and e-waste handling

• Processing and testing failed systems returned from clients

• Ensuring all client inventory assets are stored and distributed in a clean and professional manner

• May be required to perform client or interdepartmental deliveries

• Daily and quarterly preventative maintenance checks in the conference room environment

• Daily updates in the database of record, both online and offline

• Monitoring of online queues to assist customers with break / fix and meeting support requests

• Assisting with large deployment or renovation projects

• Server landing / decommission

• Landing preparation

• Rail / hardware installation

• Cabling

• Remote management setup

• Prep for shipping if needed

• Designate parts identified for waterfall usage

• Proper hard drive handling and disposal

• Unboxing / boxing of servers, ISM paperwork for shipments

• Provide escort service for vendors / techs

• Maintain ISMP ticketing system

• RFID application / scanning, inventory labeling

• Help transport hardware from lab to lab

• Help deploy new tool PC's

• Help disposition old hardware

• Help audit machine hostnames, serial numbers, network to drop information

• Help update asset records, fix, and maintain inventory

• Help clean up old lab and storage spaces

• Help sort re-use parts for stock

• Help monitor the queue for the "Acronis backup failure tickets” and re-run the manual backups and apply standard fix if they continue to fail

• Putting OS on non-IT supported systems

• Break / fix support of software / hardware issues

• Managing and updating ISMP

 
Skills and Qualifications:

• Minimum 3+ years of technical experience desired

• Must be willing to travel between buildings using personal car / foot

• Must be able to work independently

• Must be flexible

• Must be able to lift 35 lbs. solo

• May be required to walk / sit / stand / crawl / kneel for extended periods

• Must have excellent customer service skills and excellent written / verbal communication skills

• Requires knowledge of Microsoft Office Suite (Outlook, Excel, and Word primarily), Windows 8 and Windows 10

• Technical certifications a plus

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .