Desktop Analyst

At 

, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Analyst to join their team onsite in Atlanta, GA, and will provide support for all end-user technology.
 
Duties and Responsibilities:

• Support and resolve incidents with desktops, laptops, tablets, cell phones, and handheld devices
• Walk-up support, taking calls from field personnel, and working in a ticketing system
• Support Windows 95% and Macbooks 5%
• Support for handheld Zebra scanners and tablets and other hardware
• Procure, configure, and deploy end user technology as appropriate to support business needs
• Track assets as they progress through the hardware life cycle
   

Skills and Qualifications:

• Experience with Intune, ServiceNow, Active Directory, ADManager plus
• Experience with MS Teams and Kaseya, will be used for remote support
• Strong customer service orientation and communication skills required
• Audio / visual equipment support experience is a plus for this role (Not required)

 
Wage Range: 
The hourly rate for this position is between $24.00 - $38.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 
 
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.  For more information, visit .