Level 1 Technician

At

, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 1 Technician to join their team onsite at New York, NY. This is a Contract position slated to go 2+ years.

Duties and Responsibilities:

• Test and image desktops and laptops

• Maintain, analyze, and troubleshoot software and computer peripherals

• Ability to set up, configure, and add all hardware

• Assist client internal IS technicians with large IMAC's

• Provide technical support to end-users via telephone and in person

• Assist in developing and documenting improvements to current processes

• Assist coworkers in the resolution of end-users' technical issues

• Manage (ServiceNow / Clear vision) ticket queue constantly throughout the day

Skills and Qualifications:

• Minimum 3+ years of hands-on technical knowledge of laptop and desktops, including break / fix

• High School Diploma or GED required

• A+ Certification is a plus

• Familiar with standard concepts, practices, and procedures within the IT support field

• Able to lift heavy equipment. (PC's, monitors, printers.)

• Strong verbal and written communication skills

• Experience with Windows OS, Microsoft Office, Internet browsers and Email clients

Wage Range:
The hourly rate for this position is between $24.00 - $36.30 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

TM, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .