Field Service Technician

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Our client has a brand new opportunity for a Level 2 Field Service Technician to join their team onsite in Omaha, NE and provide unparalleled technical support to 5+ stores on a weekly basis. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license. This resource will be provided with a company vehicle and tools necessary to complete work.

Duties and Responsibilities:

• Support client IT / Data problem tasks

• Deliver support and resolution for daily technical requirements

• Proficient in AC / DC and backup power concepts

• Manage triage, troubleshooting, and resolution to client scope on IT equipment

• Document efforts, issues and resolutions, close cases / tickets daily

• Demonstrate prompt completion of projects and tasks

 
Skills and Qualifications:

• Minimum 1+ years of technical support experience

• Experience desired in copper and fiber cabling and various terminating connectors

• Exceptional customer service  and interpersonal skills

• Excellent time management and reporting skills

• Will occasionally work at heights of 20' to 25', lift equipment training provided

• Ability to lift up to 25 lbs

• Strong communication skills

• CAT6 Networking knowledge (punchdown and terminations)

 
 

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .