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Technical Writer

eXcell New York, NY (Onsite) Full-Time

has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

We are currently seeking a Technical Writer to join our client's team for a hybrid role in New York, NY. This resource will work Monday and Tuesday in office, and Wednesday to Friday remotely.

Duties and Responsibilities:
  • Review technical documents and playbooks for the Infrastructure Engineering org, Service Operations, and Market Operations

  • Develop templates and assist in managing document libraries

  • Write new technical and non-technical procedures and guidelines

  • Attend meetings with internal teams and vendors to document / capture content to develop scope

  • Work with maintaining and updating confluence site

  • Write, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and / or manuals for a wide range of uses

  • Collaborate with programmers, engineers, and / or product management during design phase to gain an understanding of the product

  • Analyze requirements of project to determine types of publications needed

  • Ensure accuracy and completeness of technical documentation

  • Monitor feedback and update documentation accordingly

 
Skills and Qualifications:

  • BA / BS degree in English, Communications, Business, or a relevant field

  • Minimum 5 to 7+ years of experience in technical writing with AWS services or similar role working in a corporate enterprise environment

  • Adept research skills to fill in knowledge gaps, clarify ambiguities, and fact-check information

  • Must have experience with confluence

  • Creative background preferred

  • Effective written and verbal communication skills

  • Must be able to communicate on a technical level and be articulate

  • Fluency in technical software and high-tech learning (SaaS software and hardware)

  • Experienced adapting to fast changing requirements

  • Must be able to drive content architecture and its evolution

  • Collaboration skills

  • Data gathering and analysis skills

  • Planning and prioritization skills

  • Researching skills

  • Must have strong attention to detail

  • Analytical skills

  • Proficiency in MS Office
     

 
 
$52.00 - $55.00 per hour
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

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Job Snapshot

Employee Type

Full-Time

Location

New York, NY (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

11/01/2024

Job ID

24-00949

Apply to this job.

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