Level 1 Support Technician

At

, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 1 Support Technician to join their team onsite in Plano, TX and provide walk-in and remote support to users. Fluency in Korean is strongly preferred (Not a requirement).

Duties and Responsibilities:

• Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
• Stage and build systems
• Complete special projects as requested
• Follow Asset Management policy and procedure

Skills and Qualifications:

• Good communication skills
• Good analytical / troubleshooting skills
• Strong working knowledge of MS Windows Operating Systems
• Working knowledge of MS Office and basic business applications
• iOS and Android working knowledge
• Good customer support skills
• Basic knowledge of networks, telecom, and computing
• Walk-up and remote support service experience

 

Wage Range:
The hourly rate for this position is between $18.00 - $26.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
 
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

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